{"id":611,"date":"2020-11-10T14:52:10","date_gmt":"2020-11-10T13:52:10","guid":{"rendered":"https:\/\/staging.return-key.com\/contact\/"},"modified":"2021-04-23T12:11:30","modified_gmt":"2021-04-23T10:11:30","slug":"contact","status":"publish","type":"page","link":"https:\/\/return-key.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2eds-9da48abd2dd239b6cb34cb8b9214bda0\">\n.avia-section.av-2eds-9da48abd2dd239b6cb34cb8b9214bda0{\nbackground-color:#ffffff;\nbackground-image:unset;\nmargin-top:75px;\nmargin-bottom:50px;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-2eds-9da48abd2dd239b6cb34cb8b9214bda0 main_color avia-section-small avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  smallcontent avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-611'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-66g4-c9c7bd0b8c946bccdd4e66847f4e408f\">\n.flex_column.av-66g4-c9c7bd0b8c946bccdd4e66847f4e408f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-66g4-c9c7bd0b8c946bccdd4e66847f4e408f av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcuhhw6l-e0aef8ac13fdecf10809360c8a8a3d34\">\n.avia-image-container.av-kcuhhw6l-e0aef8ac13fdecf10809360c8a8a3d34 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kcuhhw6l-e0aef8ac13fdecf10809360c8a8a3d34 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kcuhhw6l-e0aef8ac13fdecf10809360c8a8a3d34 av-styling- avia-align-center  avia-builder-el-2  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-322 avia-img-lazy-loading-not-322 avia_image ' src=\"https:\/\/return-key.com\/wp-content\/uploads\/2020\/07\/return-key-icon-heart.png\" alt='' title='return-key-icon-heart'  height=\"120\" width=\"120\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/return-key.com\/wp-content\/uploads\/2020\/07\/return-key-icon-heart.png 120w, https:\/\/return-key.com\/wp-content\/uploads\/2020\/07\/return-key-icon-heart-100x100.png 100w, https:\/\/return-key.com\/wp-content\/uploads\/2020\/07\/return-key-icon-heart-80x80.png 80w, https:\/\/return-key.com\/wp-content\/uploads\/2020\/07\/return-key-icon-heart-36x36.png 36w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kcuhvcra-d0edfccfa778800933abab9360c59e3f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h1 style=\"text-align: center;\">CONTACT US?<\/h1>\n<h3 style=\"color: #f7c64d; text-align: center;\">Just ask and we will answer!<\/h3>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140\">\n#top .hr.hr-invisible.av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140 hr-invisible  avia-builder-el-4  el_after_av_textblock  el_before_av_image '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcuhr3um-a6ff63c9d037806e3f94c60f051f760c\">\n.avia-image-container.av-kcuhr3um-a6ff63c9d037806e3f94c60f051f760c img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-kcuhr3um-a6ff63c9d037806e3f94c60f051f760c .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-kcuhr3um-a6ff63c9d037806e3f94c60f051f760c av-styling- avia-align-center  avia-builder-el-5  el_after_av_hr  el_before_av_textblock '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-214 avia-img-lazy-loading-not-214 avia_image ' src=\"https:\/\/return-key.com\/wp-content\/uploads\/2020\/07\/divider.png\" alt='' title='divider'  height=\"25\" width=\"147\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-kcki3axm-6d9adea2b910c7b5954e47e45ac19133 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">Fill in the form below or have a look at our frequently asked questions. We will answer you within one working day.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140\">\n#top .hr.hr-invisible.av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140 hr-invisible  avia-builder-el-7  el_after_av_textblock  el_before_av_codeblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<\/p><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2dq6-d91286b278021e45d2b0aef8bdbf780d\">\n.avia-section.av-2dq6-d91286b278021e45d2b0aef8bdbf780d{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-2dq6-d91286b278021e45d2b0aef8bdbf780d main_color avia-section-default avia-no-border-styling  avia-builder-el-9  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-611'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-kcuhvcra-08d1a3f359c0edd6af9c8304c083ceba '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: center;\">FAQ:<\/h2>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140\">\n#top .hr.hr-invisible.av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-kcuhzt46-fb0a1d229360c7fc7db386db99e33140 hr-invisible  avia-builder-el-11  el_after_av_textblock  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-kd0awdyk-7f0ae68ecdfeb1b3dc40aeb6d532cd58 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kd0awdyk-7f0ae68ecdfeb1b3dc40aeb6d532cd58\">\n.flex_column.av-kd0awdyk-7f0ae68ecdfeb1b3dc40aeb6d532cd58{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kd0awdyk-7f0ae68ecdfeb1b3dc40aeb6d532cd58 av_one_half  avia-builder-el-12  el_after_av_hr  el_before_av_one_half  faq first flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><section  class='av_textblock_section av-kcki3axm-6d9adea2b910c7b5954e47e45ac19133 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Why do I need to register my key ring?<\/h3>\n<p>If we don\u2019t have an e-mail address saved for you, we can\u2019t contact you to say they have been found.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kcki3axm-6d9adea2b910c7b5954e47e45ac19133 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Do I need to register my address?<\/h3>\n<p>No. You only need to enter your e-mail address so the finder can contact you. For security reasons, the finder never gets to see the address of the owner.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b6z6w-17e9898084eeb824c179c799696d6819\">\n.flex_column.av-b6z6w-17e9898084eeb824c179c799696d6819{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-b6z6w-17e9898084eeb824c179c799696d6819 av_one_half  avia-builder-el-15  el_after_av_one_half  el_before_av_hr  faq flex_column_table_cell av-equal-height-column av-align-top av-zero-column-padding  '     ><section  class='av_textblock_section av-kcki3axm-6d9adea2b910c7b5954e47e45ac19133 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Can I offer the return service to my customers?<\/h3>\n<p>Yes. This can be done in two ways: first, we can offer the return service under our name, or second, we can offer the return service in the name of the provider.<\/p>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-kcki3axm-6d9adea2b910c7b5954e47e45ac19133 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>What happens when the Return Key service stops?<\/h3>\n<p>Many other return services have come to an end in recent years so the users of them will no longer benefit. However, through our contracts with our customers, we are obliged to provide the service for life. This is done with the Escrow form.<\/p>\n<\/div><\/section><\/p><\/div><\/div><!--close column table wrapper. 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